The Team behind
your technology
Our collaborative approach delivers real results – boosting
efficiency and helping organisations grow with confidence.
Who we are
The people and principles behind ACT Systems.
ACT Systems is a cloud-first IT partner based in Reading, Berkshire. Since 2003, we’ve delivered tailored IT support, consultancy, hardware procurement and a full range of MSP services to clients in professional services, energy, pharmaceuticals and beyond. We specialise in Microsoft 365 and Azure, managing over £1m in cloud resources and licensing each year. Our focus is on reliable, cost-effective solutions that cut downtime, improve efficiency and keep your business running smoothly. Whether you need day‑to‑day support, strategic consultancy, hardware procurement or full MSP coverage, we shape our services around your business and its goals.
Call Answer Time
Fix Rate
Client Relationship
Satisfaction
Our story
Delivering expert IT support for over 20 years.
ACT Systems began in 2003, founded by Andy Boudier and Grant Payne after collaborating at Parker Hannifin, a world leader in motion and control technologies. Their background in ISO 9001 processes shaped our drive for excellence from day one. Today, we continue to push technology forward – delivering modern IT that helps organisations operate securely, efficiently and with confidence.
Meet the Senior Team
Our people are our strength.
Skilled across a wide range of technologies and continuously trained, our technical team brings deep expertise, agility, and a passion for solving complex challenges. We stay ahead of the ever-changing IT landscape so our clients can too.
Grant
Co‑founder
Andy
Co‑founder
Josh Maynard
Technical Services Manager
Graeme Jones
Sales & Operations Manager
Josh Hey
Support Team Manager
Agueda Pino
Finance Manager
Our values
What drives our approach and ambition.
Our values sit at the heart of how we work. They guide the way we support our clients and shape the results we deliver. They focus us on quality, fuel our ambition and push us to raise the bar with every project.
Client
focussed
We’re committed to your success — and to building partnerships that last.
Built
on trust
Our recommendations are grounded in expertise, not sales targets. You get honest advice and reliable solutions.
A genuine
team
We move as one — backing each other, celebrating big wins and tackling every challenge head-on.
Results
driven
We approach every project as a joint mission where communication and teamwork deliver results.
Investing
in skills
We invest in ongoing training so you get up-to-date, compliant and future-ready IT expertise.
The
extra mile
We go further, think smarter and aim to deliver solutions that exceed expectations
Our trusted partners
Thinking About Switching to ACT Systems?
We follow a documented mobilisation methodology to make switching provider structured, low-risk and well managed from day one.
Ready to transform your IT?
For your free, no-obligation IT
review to identify opportunities for improvement and cost savings, call us on 01189 870 078 or complete the form and we’ll be in touch.
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