What We Do

IT is the heartbeat of your organisation,
so we make supporting it the core of ours.

Managed IT support and technology services helping businesses remain productive and secure

Supporting your business

Providing managed IT support, cloud services and cyber security solutions to businesses across Reading and the Thames Valley. Our UK‑based team keeps your business running smoothly with responsive support, clear SLAs and experienced technical expertise. We manage your IT infrastructure so you can focus on growing your organisation.

With so many products and providers available, choosing the right setup can feel overwhelming. We cut through the noise to design IT environments built around your needs — whether that’s a cloud‑first strategy or a carefully managed hybrid setup. Our solutions are designed to work for you today and scale as your business grows.

Our core services

01.

Managed IT Support

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Responsive desktop support helping users resolve IT issues quickly

Comprehensive IT support — responsive help, proactive monitoring, onsite assistance and hardware procurement, delivered as one managed service.

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02.

Managed Cyber Security

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Business cyber security services protecting users, devices and data

A layered, managed approach to cyber security — protecting your people, devices and data without slowing your business down.

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03.

IT Infrastructure & Cloud Services

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IT infrastructure and cloud services support

Proactive management of your servers, networks and cloud platforms — keeping your infrastructure reliable, secure and ready to grow.

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04.

Backup & Business Continuity

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Business backup and disaster recovery solutions protecting critical data

Reliable backup and recovery that keeps your data protected, recoverable, and ready for anything.

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05.

IT Consultancy

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IT consultancy and strategic technology planning

Clear, practical IT guidance to help you plan, improve and make confident technology decisions.

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06.

Software Licensing

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Software licensing and Microsoft 365 subscription management

Clarity, control and confidence over your software licensing — fully managed and supported by ACT Systems.

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PROVEN RESULTS

Proven results across every core service

Real outcomes from real clients — read the full story behind each one.

  • Proven results icon

    Durrants Accountants

    Complete upgrade of core IT infrastructure — with virtually no downtime during the transition.

  • Proven results icon

    Quick Circuits

    Successful Cyber Essentials certification, achieved without disrupting manufacturing operations.

  • Proven results icon

    Luminex Consulting

    A full IT environment designed and deployed within just one week.

  • Proven results icon

    Oxford Media & Business School

    Migrated from on-premise infrastructure to the cloud, improving logon times for faster-starting sessions.

  • Proven results icon

    Louisa Fleet Recruitment

    Significant reduction in IT costs, alongside stronger protection against phishing and email threats.

HOW WE DO IT

Our product offerings

We deliver these services using proven, industry‑leading platforms and tools — carefully selected to provide security, reliability and long‑term value.

  • SharePoint icon

    Microsoft SharePoint

    A powerful collaboration and document management platform that helps teams share information, work together efficiently, and stay secure.

  • Microsoft Azure icon

    Microsoft Azure

    A flexible cloud platform that enables businesses to securely host, scale, and manage applications and infrastructure without the limitations of on‑premises systems.

  • Microsoft 365 icon

    Microsoft 365 Migration

    A structured, low‑risk migration to Microsoft 365 that enables secure collaboration, improved productivity, and flexible working.

  • Anti-spam protection icon

    Anti-Spam Protection

    Advanced, multi‑layered email protection for Microsoft 365 that defends your business against spam, phishing, and zero‑day threats.

  • Cyber Essentials icon

    Cyber Essentials

    A UK government‑backed cyber security certification that helps businesses protect against common threats and demonstrate strong security practices.

  • Cloud Protect icon

    Cloud Protect

    A cloud‑to‑cloud backup and recovery solution for Microsoft 365, protecting your data beyond Microsoft’s native retention and recovery capabilities.

  • Remote monitoring and management (RMM) icon

    Remote Management & Monitoring (RMM)

    Proactive monitoring and management of servers and endpoints to prevent issues, reduce downtime, and keep your systems secure and up to date.

  • Microsoft Teams Phone icon

    Microsoft Teams Phone System

    A cloud‑based phone system built into Microsoft Teams, enabling flexible, secure voice and video calling across all your devices.

  • Ubiquiti networking icon

    Ubiquiti Wi‑Fi & Networking

    Enterprise‑grade Wi‑Fi and networking solutions from Ubiquiti, delivering reliable performance, scalability, and centralised management at a competitive cost.

  • Backup icon

    BackUp+

    A managed, multi‑tier backup and recovery service that keeps your data secure, recoverable, and compliant.

  • Video testimonial icon

    Video Security

    Professional, IP‑based video security systems powered by the UniFi Protect platform, providing secure, high‑definition surveillance with centralised management and remote access.

Ready to transform your IT?

For your free, no-obligation IT
review to identify opportunities for improvement and cost savings, call us on 01189 870 078 or complete the form and we’ll be in touch.

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Contact ACT Systems to discuss your IT support and cyber security requirements