IT Support, Cyber Security & Microsoft 365 Services in Reading

ACT Systems provides IT support for businesses across Reading, Berkshire and the Thames Valley, along with cyber security and cloud services for organisations of every kind. From professional services firms and growing businesses to life sciences organisations and technology-focused companies, we help businesses improve reliability, strengthen security and make better use of technology.

Supporting Businesses in Reading

Reading has evolved into one of the most significant business centres outside London, combining a strong professional services community with technology companies, growing SMEs and internationally connected organisations.

Many businesses in the area rely heavily on Microsoft 365, cloud services and hybrid working to support employees across multiple locations. At the same time, expectations around cyber security, data protection and continuity continue to increase.

ACT Systems helps organisations address these challenges through practical, business-focused IT services that improve reliability, support growth and reduce risk.

If you’re searching for managed IT support near you in Reading, ACT Systems is based right here in the Thames Valley — our engineers are available for on-site visits as well as remote support, giving you the accountability of a local team you can actually meet.

Common technology challenges in Reading

  • Supporting hybrid working

    Providing secure access to systems, files and communications regardless of where employees are working.

  • Managing Microsoft 365 effectively

    Ensuring Microsoft 365 remains secure, well governed and aligned with business requirements.

  • Protecting business data

    Implementing cyber security and backup solutions that reduce risk and improve resilience.

  • Maintaining reliable IT systems

    Ensuring technology supports productivity rather than becoming a source of disruption.

  • Supporting growth

    Providing scalable infrastructure and cloud services that support changing business needs.

SECTOR EXPERIENCE

Relevant Sector Experience

ACT Systems supports organisations across a wide range of industries. Explore examples of sectors where we’ve developed particular expertise and supporting case studies.

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    Life Sciences & Pharma

    Secure, compliant IT for life sciences, pharmaceutical and clinical research organisations.

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    Professional Services

    Microsoft 365, secure client data and reliable communications for accountants, consultants and advisory firms.

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    Manufacturing & Engineering

    Reliable infrastructure, cyber security and operational continuity for manufacturing and engineering organisations.

How ACT Systems Helps Reading Businesses

Whether you’re looking to improve cyber security, modernise infrastructure or simply get more value from your existing technology investment, ACT Systems provides a range of services designed to support productivity, security and business growth.

01.

Managed IT Support

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Responsive desktop support helping users resolve IT issues quickly

Responsive, UK-based IT support and proactive monitoring that keeps your systems running and your team productive.

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02.

Cyber Security

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Business cyber security services protecting users, devices and data

Layered security controls across users, devices and infrastructure, helping protect your business and its data.

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03.

IT Infrastructure & Cloud Services

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IT infrastructure and cloud services support

Reliable networks, cloud platforms and Microsoft 365 environments that support hybrid working and growth.

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04.

Backup & Business Continuity

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Business backup and disaster recovery solutions protecting critical data

Dependable backup and recovery, so your data stays protected and your business can keep running.

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05.

IT Consultancy

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IT consultancy and strategic technology planning

Clear, practical guidance to help you plan technology decisions and long-term IT strategy.

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06.

Software Licensing & Subscription Management

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Software licensing and Microsoft 365 subscription management

Simple, cost-effective management of your Microsoft and business software licensing.

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Why Reading and Thames Valley businesses choose ACT Systems

Founded in Reading, Berkshire in 2003, ACT Systems has spent over 20 years supporting organisations throughout Berkshire and the wider Thames Valley. As a Microsoft 365 Cloud Solution Provider since 2015, we manage over £1 million in Azure and Microsoft 365 services each year for firms across the region.

  • Based in Reading since 2003, with deep roots in the Thames Valley business community
  • Supporting organisations across Reading, Wokingham, Winnersh, Bracknell, Newbury and Maidenhead
  • Microsoft 365 Cloud Solution Provider since 2015, managing over £1 million in Azure and Microsoft 365 services each year
  • Experience across professional services, life sciences and manufacturing organisations
  • UK-based support team providing responsive, personal service
  • Microsoft Solutions Partner across Modern Work, Infrastructure, Data & AI and Digital & App Innovation
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Trusted by Organisations Across Reading and the Thames Valley

From day-to-day IT support to long-term technology strategy, here’s what businesses across Reading, Berkshire and the Thames Valley say about working with ACT Systems.

Ian Squires
3 weeks ago
“We have switched IT support provider for both our operations and the process has been managed very well and we have experienced no downtime and a smooth transition. Thanks very much to the team for their help.”
Svitlana Mykolenko
3 months ago
Always helpful and knowledgeable team. Very responsive as well.
JulieS
3 months ago
I recently purchased a new laptop and was really struggling getting everything transferred over from my old one, and to get it running smoothly. I contacted ACT Systems who set it up for me. Having spent several hours to no avail, I wished I had contacted them earlier! Thank you ACT!
Carol Jackson-Bell
4 months ago
ACT Systems have been fantastic in supporting our business and servicing our IT needs. Their team is always courteous, professional and extremely responsive. They deal with issues quickly and efficiently, helping to resolve problems with minimal disruption and ensuring we stay up and running at all times. It is reassuring to know we have a knowledgeable and reliable team on hand whenever we need support. I would highly recommend ACT Systems to any business looking for dependable IT support and excellent customer service. Carol Jackson-Bell Finance Director Palmbrokers
Helen Brown
4 months ago
ACT provide a fast, reliable and friendly service.
Robert Fox
4 months ago
Rapid and resourceful! I have had a myriad of complex IT problems, but ACT has solved them all!
Jo Evans
6 months ago
Prompt, professional and friendly service.
Christopher Bauer
6 months ago
Been working with ACT for many years now. Fantastic, knowledgeable service. 100% would recommend.
Richie Dunne
8 months ago
very good service , quick response to my issue

Microsoft Solutions Partner  |  Cyber Essentials Plus Certified  |  Founded in Reading Since 2003

Thinking About Switching IT Provider?

Switching IT provider doesn’t need to be disruptive. ACT Systems follows a structured onboarding and mobilisation process designed to minimise disruption, capture key knowledge and ensure a smooth transition.

Frequently Asked Questions

Do ACT Systems provide onsite IT support in Reading?

Yes. As we’re based in Reading, we’re well placed to provide onsite support alongside our remote monitoring and support services, for businesses that need in-person assistance.

How quickly can ACT Systems support businesses in Reading?

Our UK-based support team is responsive by design, with proactive monitoring to catch and resolve issues early. Being based locally in Reading also means faster onsite response when it’s needed.

Do you support businesses outside Reading?

Yes. Alongside Reading, we support organisations across Wokingham, Winnersh, Bracknell, Newbury, Maidenhead and the wider Thames Valley, as well as clients further afield who we support remotely.

Can you support multi-site organisations?

Yes. We work with businesses operating across multiple locations, providing consistent IT support, security and Microsoft 365 management regardless of how many sites or where your teams are based.

Ready to transform your IT?

For your free, no-obligation IT
review to identify opportunities for improvement and cost savings, call us on 01189 870 078 or complete the form and we’ll be in touch.

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Contact ACT Systems to discuss your IT support and cyber security requirements