Professional Services

IT support, cyber security and cloud services for professional services organisations that depend on collaboration, responsiveness and secure client data.

Accountant working with financial statements and a laptop

Supporting Professional Services organisations

Professional services firms run on people, information and relationships. Accountants, consultants and advisers need fast access to the right documents, reliable email and communication, and the confidence that client data is secure — whether their teams are working from the office, from home, or meeting clients on site.

Most firms now rely on Microsoft 365 as the backbone of how they work — email, documents, meetings and file sharing all need to work together, and to work reliably. Hybrid and flexible working has made that dependence even greater: people expect secure access to the same systems wherever they’re working from, without compromising on security or control over client data.

When your business depends on people, information and client relationships, IT problems quickly become business problems. A slow system, a missed email or an access issue doesn’t just cost time — it affects client service. We work with professional services firms to keep communication reliable, collaboration straightforward, and client data secure, so IT supports client relationships rather than getting in the way of them.

IT Support for Accountancy Practices

Accountancy and tax practices handle some of the most sensitive client data of any professional services business, and downtime or a security lapse can mean missed deadlines and damaged trust. We support several accounting and tax practices across Reading and the Thames Valley, providing secure, reliable IT that keeps client data protected and systems available when they’re needed most.

Common IT challenges in Professional Services

  • Protecting client information

    Sensitive financial, commercial and personal data must remain secure and accessible only to the right people.

  • Supporting hybrid and flexible working

    Teams need secure access to systems whether they’re in the office, at home or meeting clients.

  • Maintaining productivity and collaboration

    Slow systems and disconnected tools reduce efficiency and impact client service.

  • Managing Microsoft 365 and cloud services

    Organisations often need ongoing support to ensure platforms remain secure, compliant and effective.

  • Delivering reliable communications

    Email, telephony and collaboration platforms must be dependable to support client relationships and day-to-day operations.

How ACT Systems helps

01.

Managed IT Support

Desktop support icon
Responsive desktop support helping users resolve IT issues quickly

Responsive support and proactive maintenance that keeps your team productive, so client work isn’t held up by IT issues.

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02.

Cyber Security

Endpoint security padlock icon
Business cyber security services protecting users, devices and data

Protecting client information and business systems with practical, layered security controls.

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03.

IT Infrastructure & Cloud Services

IT infrastructure icon
IT infrastructure and cloud services support

Microsoft 365, cloud platforms and modern collaboration tools that keep your team connected wherever they’re working.

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04.

Backup & Business Continuity

Advanced backup solution logo
Business backup and disaster recovery solutions protecting critical data

Protecting client files, business-critical data and communications, ensuring information remains recoverable and accessible when it’s needed most.

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TECHNOLOGIES & SOLUTIONS

Technologies and solutions we recommend

Platforms and services we regularly implement for Professional Services organisations.

  • Microsoft 365 icon

    Microsoft 365 Migration

    A structured migration to Microsoft 365 for secure collaboration and flexible working, wherever your team is based.

  • Microsoft Teams Phone icon

    Microsoft Teams Phone System

    Business communications built into Microsoft 365, bringing calls, messaging and meetings into one platform.

  • SharePoint icon

    Microsoft SharePoint

    Secure document management and controlled information sharing, so the right people have access to the right files.

  • Cyber Essentials icon

    Cyber Essentials

    Helps demonstrate a recognised approach to protecting client and business information, giving clients, insurers and partners confidence.

  • Software licensing icon

    Software Licensing & Subscription Management

    Keeping Microsoft and business software licensing simple, compliant and cost-effective.

CASE STUDIES

Professional Services case studies

Real outcomes from professional services organisations we support.

  • Proven results icon

    HMT LLP

    Replaced legacy telecoms with a Microsoft Teams phone system and took over the firm’s broadband, cutting costs and improving day-to-day communications.

  • Proven results icon

    Luminex Consulting

    Deployed a full Microsoft 365 and Azure environment within a week to get a new consultancy business live and working securely.

Why Professional Services organisations choose ACT Systems

Professional services firms need an IT partner that understands client relationships depend on things working — email, documents and calls, every day, without fail. We’ve helped accountants, consultants and advisory firms replace ageing phone systems, migrate confidential client data securely, and get new practices live on Microsoft 365 within days rather than weeks — including HMT LLP, Durrants Accountants and Luminex Consulting.

  • Experience supporting accountants, consultants and advisory businesses
  • Microsoft Solutions Partner across Modern Work, Infrastructure, Data & AI and Digital & App Innovation
  • Expertise in Microsoft 365, SharePoint and Teams
  • Secure and reliable cloud platforms for client data
  • Responsive UK-based support team
  • Practical advice and long-term technology planning, not just reactive fixes
Secretary by computer

Ready to transform your IT?

For your free, no-obligation IT
review to identify opportunities for improvement and cost savings, call us on 01189 870 078 or complete the form and we’ll be in touch.

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Contact ACT Systems to discuss your IT support and cyber security requirements